Director, Sales Operations & Strategy, Education

Director Sales Strategy And Operations

This Director role is responsible for Sales Strategy and Operations for our Worldwide Education business in the C&P (Creative & Productivity) B2B Sales & GTM organization. You will partner with sales leadership to convert data into actionable insights. You will lead internal sales processes and operational efforts to increase sales efficiency. As a trusted senior advisor, you will focus on sales performance reporting, accurate forecasting, and cross-functional initiatives that boost sales efficiency. You will also manage territory, sales targets, and annual planning. This strategic position drives the execution of the Education business's go-to-market strategy.

This role works closely with sales, marketing, finance, and product teams to find performance gaps and prioritize initiatives. It ensures progress on the highest-impact growth opportunities. Reporting to the Senior Director, this role needs strong business intuition, analytical skills, and executive presence. The role also requires leading a team and influencing senior leaders in a fast-paced, high-growth environment. We are passionate about the impact this new hire will have.

What You'll Do

• Serve as the trusted advisor and thought partner to Head of Sales
• Provide analytical thought leadership, build meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
• Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments.
• Lead analysis to understand business performance and important metrics
• Support goals setting, tracking, and performance measurement of the business
• Analyze and manage financial performance against annual plan
• Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
• Lead and develop a high-performing Strategy & Operations team, encouraging strong analytical rigor and operational excellence

What You Need To Succeed

• 10+ years of proven experience managing an outstanding, complex Sales Operations function supporting aggressive revenue growth. Capable of managing a team responsible for supporting $1B+ of revenue. MBA or equivalent experience preferred.
• Candidates must have a proven track record of success in providing strategic mentorship and operational oversight in Sales Operations within a complex technology sales environment.
• A proven ability to develop tactical initiatives that improve sales efficiency and performance. Background of introducing innovative performance metrics and improvement programs.
• Highly entrepreneurial and able to operate independently with minimum supervision.
• Driven to deliver outcomes; consistent success in reaching and exceeding revenue targets.
• Experience in a subscription revenue environment.