Regional Operations Director
We are seeking an inspiring and motivated Regional Operations Director to oversee approximately 7-10 dialysis centers and a team of 200+ teammates across a dual-market portfolio (Houston and West Texas). This role is based in Houston and includes oversight of both local Houston clinics and the West Texas region. As a Regional Operations Director (ROD), you will provide strategic and tactical leadership, counsel, and direction to field management to ensure safe, efficient, therapeutic, and ethical patient care. This role carries complete accountability for an estimated $30M–$50M P&L.
Location: Houston, TX (Base Location Required) Geographic Scope: Houston clinics and the West Texas Market (Midland, Odessa, Lubbock, and San Angelo).
Geographic Scope & Travel Requirements: This unique role requires a leader based in Houston who will manage a combined portfolio of local and remote clinics.
Key Responsibilities
- Team Leadership: Lead and inspire a team of approximately 10–12 direct reports, fostering a "powerhouse" culture dedicated to quality and compliant patient care.
- Strategic Growth: Identify and develop strategic growth opportunities, monitor division performance, and partner with the Divisional Vice President or SVP to develop competitive strategies aligned with DaVita's mission.
- Operational Excellence: Address top growth priorities and patient census; lead successful operational conversions for acquisitions.
- Financial Accountability: Full P&L responsibility; manage labor budgets, financial revenue growth, and contract management.
- Performance Metrics: Review and analyze gaps in service excellence, policies, and procedures; identify issues and implement proactive solutions to drive key metrics and clinical outcomes.
- Market Awareness: Maintain expert knowledge of the competitive landscape; proactively assess SWOT (strengths, weaknesses, opportunities, and threats) for the division.
Qualifications
- Proven experience in multi-site operational leadership (healthcare experience preferred).
- Demonstrated ability to manage a large-scale P&L ($30M+).
- Strong leadership skills with experience managing 10+ direct reports and large frontline teams.
- Ability to travel monthly for multi-day site visits.
- Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
Our investment in you: Our new teammates receive comprehensive training on how DaVita's dialysis clinics and hospital partnerships operate. You'll also receive opportunities to partner alongside innovative, compassionate and driven leads as well as access to a comprehensive total rewards package. Are you ready to transform health care with us?
What We'll Provide:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.