Operations Director - Cost Advisory

Empowering A Brighter Future

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Role

Support the Head of Cost Management (ANZ Lead) in implementing our cost advisory and cost management services in ANZ. This strategic role combines client relationship development, team leadership, and innovative service delivery.

Duties include but are not limited to:

• Leadership & Strategy
• Together with the Head of Cost Management (ANZ Lead), establish and execute the national strategy for cost advisory services in ANZ, aligned with APAC objectives.
• Client & Business Development
• Lead client engagement efforts, ensuring strong and enduring relationships with developers, investors, corporates, and public sectors.
• Project Delivery & Technical Oversight
• Support the establishment of the new advisory capability across ANZ, aligned to APAC standards and long-term plan.
• Team Management & Talent Development
• Build, retain, and develop a high-performing team of cost consultants capable of executing services across your region.
• Financial Management
• Support the Head of Business and Finance with advising agreed revenue and invoice schedule for onward reporting.
• Market Intelligence & Innovation
• Monitor industry trends, construction cost inflation, supply chain risks, and economic indicators.
• Marketing
• Together with the overarching marketing strategy, support efforts for steering the local context.
• Digital Leadership
• JLL use a range of technology platforms to deliver its projects. A willingness and aptitude to work in and leverage the available technologies will be expected.

What You Will Bring

Essential

• Proven leadership track record, in cost management.
• Extensive experience in the ANZ construction market, with strong networks among developers, contractors, and consultants.
• Degree-qualified in Quantity Surveying or similar.
• Chartered status (e.g., MRICS) highly preferred.
• Strong communicator.
• Highly collaborative, proactive and with a focus to problem solving

Preferred

• Experience across multiple asset classes (e.g. data centres, corporate real estate, industrial/logistics, life sciences, hospitality).
• Familiarity with different forms of contract and procurement in their local markets.
• Exposure to regional projects and/or experience working in a global organization.

What To Expect From Us

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location: On-site – Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!