Director, Sales Strategy And Operations– U.S. Public Sector

Director, Sales Strategy And Operations– U.S. Public Sector

The U.S. Public Sector team is responsible for Mastercard's relationships and engagements with U.S. government partners at the federal, state, and local levels (and closely adjacent public entities such as transit and higher education). We leverage the best of Mastercard: products, services, data, and insights to help governments work better, faster, smarter, and more securely for their citizens and stakeholders, reinforcing Mastercard's ethos of doing well by doing good. Our work spans "money in" and "money out" use cases, including government collections (e.g., taxes, fees, fines), benefits and other disbursements, procurement and commercial card programs, transit and urban mobility, and services that protect the ecosystem and improve decisioning. The team partners cross-functionally across product, services, marketing, communications, legal, policy, and sales to bring differentiated solutions to market and deliver measurable impact at scale.

The Director, Sales Strategy & Operations – U.S. Public Sector is a senior strategy‑to‑execution leader responsible for envisioning, shaping, and driving how Mastercard grows its U.S. public sector business. This role defines strategic priorities, establishes how success is measured, and ensures disciplined execution across complex, cross‑functional initiatives while directly owning some of the most critical deliverables for the business.

Key responsibilities include:

• Strategy & Go‑to‑Market Leadership
• Narrative, RFIs/RFPs & Executive Deliverables
• Partnerships, Pilots & Market Innovation
• Performance Management & Operating Rhythm
• Pipeline, Pursuits & Revenue Enablement
• Cross‑Functional Leadership & Talent Development

All About You:

• Typically 7+ years of experience in consulting, strategy & operations, business development, account management, or related roles; public sector, payments, fintech, or regulated‑industry experience strongly preferred.
• Demonstrated strength in strategy and go‑to‑market development, including structured problem definition, market and competitive analysis, strategic framing, and translation of strategy into clear priorities, operating plans, and execution roadmaps.
• Experience working at the intersection of public sector and payments, with strong familiarity across acquiring and acceptance‑led use cases (e.g., government collections, digital acceptance, and payment modernization) viewed as a significant plus.
• Proven ability to manage multiple complex workstreams simultaneously while maintaining high standards and meeting tight deadlines.
• Strong analytical and problem‑solving skills, including experience with business case development, ROI modeling, and investment framing.
• Positive, collaborative teammate with strong interpersonal skills, intellectual curiosity, and a growth mindset.

Corporate Security Responsibility:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $190,000 - $304,000 USD

Purchase, New York: $182,000 - $291,000 USD