Director Of Operations

Director of Operations

At McKesson, we're in the business of better health. The Director of Operations leads a high-volume, 24/7 operation, driving safe, efficient, and compliant performance across day and night shifts. This leader is accountable for operational excellence, associate engagement, and continuous improvement while supporting business growth and customer service commitments.

Key Responsibilities

• Lead end-to-end operations across multiple shifts, ensuring strong performance in safety, quality, service, and cost.
• Champion a safety-first culture, driving incident prevention, regulatory compliance, and safe work practices.
• Ensure full regulatory and audit readiness, including DSCSA and all applicable federal, state, and local requirements.
• Develop and execute operational strategies aligned with enterprise goals.
• Drive continuous improvement using BOS metrics, standard work, and data-driven action plans.
• Improve throughput and service through process excellence and engineering-based solutions, including layout, material flow, automation, and equipment reliability.
• Lead, coach, and develop a high-performing leadership team; build engagement, accountability, and retention.
• Manage operating budgets and financial performance to meet cost and profitability targets.
• Partner cross-functionally with Sales, Finance, Regulatory, IT, and vendors to execute business strategies.
• Lead change management initiatives tied to operational transformation and new technology implementations.

Minimum Qualifications

• Bachelor's degree in Business, Supply Chain, Operations Management, or related field; Master's preferred.
• 10+ years of operations experience, including 5+ years in a leadership role within a large, complex operation (healthcare or pharmaceutical distribution preferred).
• Strong knowledge of supply chain operations, inventory management, and Lean / Six Sigma methodologies.
• Proven ability to lead multi-shift teams in a fast-paced, regulated environment.
• Strong analytical, problem-solving, and communication skills.
• Experience with operational systems and tools such as Labor Management Systems, Slot Active, CoPilot, and data analytics platforms.
• Solid financial and business acumen with experience managing budgets and performance metrics.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$119,700 - $199,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca.