Director Of Operations

Director of Operations

At McKesson, we're committed to advancing better health. As the Director of Operations, you will lead a high-volume, 24/7 distribution operation and ensure exceptional performance in safety, quality, service, and cost. This role oversees multi-shift teams, drives operational excellence, and leads continuous improvement initiatives that support business growth and customer service commitments. You will play a critical role in shaping operational strategy, developing leaders, and ensuring regulatory compliance across a complex, fast-paced environment.

What you'll do (responsibilities):

• Lead end-to-end distribution operations across multiple shifts, ensuring strong performance in safety, quality, service, productivity, and cost.
• Champion a safety-first culture by driving incident prevention, regulatory compliance, and consistent safe work practices.
• Ensure full audit and regulatory readiness, including DSCSA and all applicable federal, state, and local requirements.
• Develop and execute operational strategies aligned with enterprise goals and customer expectations.
• Drive continuous improvement using BOS metrics, standard work, Lean/Six Sigma tools, and data-driven action plans.
• Improve throughput, service levels, and workflow efficiency through engineering-based solutions such as layout optimization, material flow, automation, and equipment reliability.
• Lead, coach, and develop a high-performing leadership team; build engagement, accountability, and retention across all shifts.
• Manage operating budgets, financial performance, and cost-to-serve metrics to achieve profitability targets.
• Partner cross-functionally with Sales, Finance, Regulatory, IT, HR, and external vendors to execute business strategies and resolve operational challenges.
• Lead change management initiatives related to operational transformation, process redesign, and new technology implementations.

Basic requirements (minimum education & typical experience):

• Bachelor's degree in Business, Supply Chain, Operations Management, Engineering, or related field; or equivalent combination of education and experience.
• 10+ years of operations experience, including 5+ years in a leadership role within a large, complex, or regulated distribution, logistics, or manufacturing environment.
• Demonstrated experience leading multi-shift or 24/7 operations.
• Strong knowledge of supply chain operations, inventory management, and Lean or Six Sigma methodologies.
• Proven ability to manage budgets, performance metrics, and operational KPIs.
• Experience using operational systems and tools (e.g., Labor Management Systems, WMS, Slot Active, CoPilot, analytics platforms).

Preferred skills/experience:

• Master's degree in Business, Supply Chain, or related field.
• Experience in healthcare, pharmaceutical distribution, or other highly regulated industries.
• Experience leading automation, engineering, or technology-driven operational improvements.
• Strong communication, stakeholder management, and cross-functional leadership skills.
• Experience leading large-scale change management initiatives.

Work environment, travel, and physical requirements:

• This role requires on-site leadership in a distribution center environment.
• May require occasional travel for enterprise meetings, training, or vendor visits.
• Ability to work across all shifts as needed to support a 24/7 operation.
• Must be able to navigate warehouse environments, including walking, standing, and exposure to varying temperatures.

Our base pay range for this position:

$119,700 - $199,500