Associate Director, Sales & Relationship Management

Associate Director, Commercial

The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of issuer clients. We are a collaborative team that develops solutions to help clients navigate complex capital markets challenges. The team is focused on relationship management and business development and values intellectual curiosity, strategic thinking, and high‑quality client engagement. We leverage proprietary data, cutting‑edge technology, and deep analytical expertise to deliver exceptional service and solutions.

What You Stand to Gain

• Work directly with CFOs, Treasurers, Heads of Investor Relations, and other capital markets executives from some of Canada's largest companies.
• Build familiarity with assigned accounts and client business models to support effective day‑to‑day coverage.
• Develop a deep understanding of the ratings business and the broader S&P Global ecosystem.
• Grow within an organization that combines high performance with strong peer relationships and accessible leadership.
• Gain exposure to strategic commercial decision‑making while operating with increasing autonomy as you develop in the role.

The Impact and Responsibilities

Impact:

This role supports the management and growth of a defined portfolio of issuer clients, contributing to revenue retention and new commercial opportunities. The Associate Director strengthens client relationships, executes commercial operations, and supports adoption of new tools and data‑driven approaches that enhance client engagement.

Responsibilities:

• Serve as the day‑to‑day commercial point of contact for an assigned portfolio, delivering consistent, high‑quality client service.
• Support revenue retention and growth by articulating S&P Global Ratings' value proposition, identifying opportunities, and executing proactive outreach and business development.
• Partner with senior team members on commercial discussions and operational execution.
• Identify cross‑sell opportunities by understanding client needs and leveraging market and transaction insights.
• Contribute to AI adoption by identifying practical use cases and supporting pilots with product and analytics teams.
• Maintain strong working knowledge of Ratings products, processes, and use cases to support informed client conversations.
• Track and manage opportunities in CRM systems with accurate data, timely follow‑up, and operational discipline.
• Monitor client activity, market developments, and transaction flow to surface potential commercial opportunities.
• Collaborate across internal teams to ensure coordinated client coverage and adherence to regulatory and commercial separation requirements.
• Assist with the preparation of client materials, account plans, and internal reporting.
• All employees are required to work from the office a minimum of 2 days per week.

Compensation/Benefits Information: (This section is only applicable to Canadian Candidates:) S&P Global states that the anticipated range of compensation for this position is 100,000 CAD to 145,000 CAD. Final compensation for this role will be based on the individual's performance, geographic location, as well as experience level, skill set, training, licenses, and certifications. In accordance with Ontario's new regulations effective January 1, 2026, this job posting provides information on expected compensation. S&P Global will not be utilizing artificial intelligence in our hiring process. Additionally, we are committed to transparency and will inform all interviewed candidates of hiring decisions within 45 days of their interview. This posting is for an existing vacancy.

What We're Looking For

Basic Required Qualifications

• An S&P Global employee at this level would typically have 4 - 7 years of extensive experience in relevant experience in sales, relationship management, or client service within a financial services environment Bachelor's degree (Finance, Economics, or related field).
• Experience in sales, relationship management, or client services within the financial sector.
• Strong understanding of capital markets, corporate finance, and credit fundamentals.
• Demonstrated learning agility and ability to quickly absorb new products, services, and use cases.
• Strong interpersonal and communication skills, with the ability to convey complex information and build client credibility.
• Organized, proactive, and able to manage multiple priorities with strong attention to detail and CRM discipline.
• Ability to deliver high‑quality work and meet tight deadlines, leveraging the broader team for effective execution.
• We require all candidates who reach the final stage of our interview process to attend at least one in‑person interview. This will be conducted in the Toronto office.

Preferred Qualifications

• Prior exposure to credit ratings, fixed income, or issuer‑focused client coverage.
• Experience working with cross‑functional teams to deploy commercial solutions.
• Demonstrated ability to analyze market trends and translate insights into action.
• CFA, MBA, or Masters of Finance

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit www.spglobal.com/ratings

What's In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and